Return Policy

Please contact us before you start your return. Do to the fact that most of our items are custom made I might not have a replacement for you.

That being said in the event you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or refund. All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition.

Return Process: Once you have contacted me via email I will then give you the proper information on how and where to return your item.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

Refunds: After receiving your return and inspecting the condition of your item, and after our approval of the requested refund, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.        

If you have any questions concerning our return policy, please contact us at: creationsbybarbstore@yahoo.com

Our main purpose is that you are happy with your purchase. So please do not hesitate to contact us.

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